How To Fix ICL480 - Coverage &1 is used by subclaim &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 480

• Message text: Coverage &1 is used by subclaim &2

What causes this issue?

The coverage is used in a subclaim. For this reason you cannot delete
the coverage.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First delete the use of the coverage in the subclaim, and then delete
the coverage itself.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL480 - Coverage &1 is used by subclaim &2 ?

  The SAP error message ICL480 indicates that a specific coverage (denoted as &1) is being used by a subclaim (denoted as &2) in the context of insurance claims processing. This error typically arises when there is an attempt to perform an action on a coverage that is currently linked to a subclaim, which may not be allowed due to business rules or system constraints.
  Cause:
  
  Coverage in Use: The coverage you are trying to modify or delete is actively being referenced by a subclaim.
  Business Rules: The system may have rules that prevent changes to coverages that are currently in use to maintain data integrity and ensure that claims processing is accurate.
  Data Entry Errors: There may be a mistake in the data entry that led to the coverage being incorrectly linked to the subclaim.
  
  Solution:
  
  Review Subclaim: Check the details of the subclaim (&2) to understand how it is using the coverage (&1). You may need to resolve any dependencies before making changes.
  Modify or Release Coverage: If you need to change the coverage, consider whether you can modify the subclaim to release the coverage or if you need to create a new coverage.
  Consult Documentation: Refer to your organization's SAP documentation or guidelines regarding claims processing to understand the specific rules that apply to coverages and subclaims.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or a functional consultant who specializes in the Insurance Claims module for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to claims processing, such as ICL (Insurance Claims).
  SAP Notes: Check for any SAP Notes related to the ICL480 error message for additional insights or patches that may address the issue.
  Training: Ensure that users involved in claims processing are adequately trained on how to manage coverages and subclaims to minimize the occurrence of such errors.
  
  By following these steps, you should be able to address the ICL480 error effectively.