How To Fix ICL465 - Claim handler group &1 is not known to system

ICL465 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 465

• Message text: Claim handler group &1 is not known to system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL465 - Claim handler group &1 is not known to system ?

  The SAP error message ICL465, which states "Claim handler group &1 is not known to system," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to recognize the specified claim handler group, which is essential for processing claims.
  
  Cause:
  
  Incorrect Configuration: The claim handler group specified in the transaction or configuration may not exist in the system. This could be due to a typo or an incorrect entry.
  Missing Master Data: The claim handler group may not have been created or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the claim handler group.
  Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that led to the claim handler group not being available.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for Claims Management and verify that the claim handler group