How To Fix ICL466 - Either search, cancel search, or delete

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 466

• Message text: Either search, cancel search, or delete

What causes this issue?

You are trying to search for a business partner in the database so that
you can add this person as a claim participant to the current
<DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>.
Only very few operations are permitted. You tried to execute an
operation that is not permitted. For example, you are not permitted to
leave the screen when you are in search mode.

System Response

The system prevents any attempt to exit the BP search in any other way
than the options listed below.

How to fix this error?

You have the following options to continue claims processing:
Continue the business partner search.
Cancel the business partner search.
Delete the current business partner from the claim.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL466 - Either search, cancel search, or delete ?

  The SAP error message ICL466 ("Either search, cancel search, or delete") typically occurs in the context of the SAP Insurance Management module, particularly when dealing with insurance contracts or claims. This error message indicates that the system is expecting a specific action to be taken, such as searching for a record, canceling a search, or deleting a record, but the action is not being performed correctly.
  Cause:
  
  Incorrect Action: The user may be trying to perform an action that is not allowed in the current context, such as trying to process a record without first searching for it.
  Session Issues: There may be issues with the user session, such as timeouts or session locks.
  Data Integrity: There could be issues with the data being processed, such as missing or incorrect information that prevents the action from being completed.
  User Permissions: The user may not have the necessary permissions to perform the action they are attempting.
  
  Solution:
  
  Perform the Required Action: Ensure that you are performing the correct action. If you need to search for a record, make sure to execute the search function first before trying to delete or cancel.
  Check Session Status: If you suspect session issues, try logging out and logging back into the system to refresh your session.
  Review Data: Check the data you are working with to ensure it is complete and correct. Look for any missing fields or incorrect entries that might be causing the issue.
  User Permissions: Verify that you have the necessary permissions to perform the action. If not, contact your system administrator to request the appropriate access.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the ICL466 error message and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the ICL466 error. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the Insurance Management module that may help you navigate and resolve issues.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the ICL466 error and take appropriate action to resolve it.