How To Fix ICL464 - Claim handler &1 is not known to system

ICL464 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 464

• Message text: Claim handler &1 is not known to system

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL464 - Claim handler &1 is not known to system ?

  The SAP error message ICL464, which states "Claim handler &1 is not known to system," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to recognize the claim handler specified in the transaction or process you are attempting to execute.
  
  Cause:
  
  Invalid Claim Handler: The claim handler ID (&1) you are trying to use does not exist in the system. This could be due to a typo or because the handler has not been created or activated in the system.
  Data Inconsistency: There may be inconsistencies in the master data related to claim handlers, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the claim handler data.
  
  Configuration Issues: The configuration settings for claim handlers may not be properly set up in the system.
  
  
  Solution:
  
  Verify Claim Handler ID: Check the claim handler ID