How To Fix ICL382 - Error in conversion to UTC

ICL382 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 382

• Message text: Error in conversion to UTC

What causes this issue?

The system was unable to convert the date and time to a
<DS:GLOS.F1A17FDDD128234BB3AE259190649C13>UTC</> timestamp.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Usually, the reason for this error is that you have not defined a
local time zone.

System Response

How to fix this error?

Check whether a local time zone has been defined for your user.
Choose menu option <ZK>System </>-> <ZK>User Profile</>->
<ZK>Own Data</>
Select the <ZK>Defaults</> tab page
Check whether a time zone has been defined in the <ZK>Personal Time
Zone</> section.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL382 - Details

• The SAP error message ICL382, which indicates "Error in conversion to UTC," typically arises when there is an issue with converting local time to Coordinated Universal Time (UTC). This can occur in various scenarios, such as when dealing with time zone settings, date and time formats, or system configurations.
  Causes:
  
  Incorrect Time Zone Settings: The time zone settings in the user profile or system configuration may be incorrect or not aligned with the expected values.
  Invalid Date/Time Values: The date or time values being processed may be invalid or outside the acceptable range for conversion.
  Daylight Saving Time (DST) Issues: If the system is not correctly accounting for daylight saving time changes, it may lead to conversion errors.
  System 
  Configuration Issues: There may be issues with the underlying system configuration, such as missing or incorrect time zone definitions.
  Data Format Issues: The format of the date and time being used may not be compatible with the