How To Fix ICL381 - BOR event "insClaim.Created" WF_COMMIT failed. Error &1

ICL381 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 381

• Message text: BOR event "insClaim.Created" WF_COMMIT failed. Error &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL381 - BOR event "insClaim.Created" WF_COMMIT failed. Error &1 ?

  The SAP error message ICL381 indicates that there was a failure in the workflow commit process for the event "insClaim.Created" in the context of the Insurance Claims (ICL) module. This error typically arises during the processing of insurance claims when the system attempts to commit changes to the database but encounters an issue.
  Possible Causes:
  
  Database Locking Issues: Another transaction may be locking the database records that the workflow is trying to access or modify.
  Data Integrity Violations: There may be issues with the data being processed, such as missing required fields or invalid data formats.
  Workflow Configuration Errors: The workflow might not be correctly configured, leading to failures during execution.
  Authorization Issues: The user or process executing the workflow may not have the necessary permissions to perform the commit.
  System Performance Issues: High load on the system or database can lead to timeouts or failures in committing transactions.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12