How To Fix ICL384 - Subobject category &1 does not match role &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 384

• Message text: Subobject category &1 does not match role &2

What causes this issue?

You tried to assign a participant to a subobject. The system checks
whether it makes sense to link the subobject category with the role
selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the link you selected does not make sense, select another role or
another subobject category.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL384 - Subobject category &1 does not match role &2 ?

  The SAP error message ICL384 indicates that there is a mismatch between the subobject category and the role assigned in the context of the Insurance Contract Management (ICM) module. This error typically arises when the system is trying to process an insurance contract or related transaction, and the specified subobject category does not align with the expected role.
  
  Cause:
  
  
  Configuration Issues: The subobject category defined in the system does not correspond to the role that is being used. This could be due to incorrect configuration settings in the customizing of the insurance module.
  Data Entry Errors: The user may have entered an incorrect subobject category or role when creating or modifying an insurance contract.
  Master Data Inconsistencies: There may be inconsistencies in the master data related to the insurance contracts, such as incorrect mappings between roles and subobject categories.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction SPRO) and verify the configuration for the