How To Fix ICL378 - No highest-level benefit type found for benefit type tree &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 378

• Message text: No highest-level benefit type found for benefit type tree &1

What causes this issue?

The <DS:DE.ICL_BENTYPE10>top benefit type of the benefit type tree</>
field contains a reference to the top benefit type (in the benefit type
tree) that is above the current benefit type, but no such top benefit
type was found.
This error can only occur as a result of incorrect data of the benefit
type tree in the database or because of a program error.

System Response

The system cancels the check on limits with reserves.

How to fix this error?

Procedure for System Administrators

In IMG activity <ZK>Configure Benefit Type Trees</>,
check whether benefit type
tree &v1& contains errors:
Select benefit type tree &v1&
Select menu option <ZK>Benefit Type Tree</> -> <ZK>Check</>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL378 - No highest-level benefit type found for benefit type tree &1 ?

  The SAP error message ICL378, which states "No highest-level benefit type found for benefit type tree &1," typically occurs in the context of the SAP Benefits Management module, particularly when dealing with benefit types and their hierarchies.
  Cause:
  This error usually arises when the system is unable to find a valid highest-level benefit type in the specified benefit type tree. This can happen due to several reasons:
  
  Missing Configuration: The benefit type tree may not be properly configured, or the highest-level benefit type may not be defined.
  Incorrect Benefit Type Assignment: The benefit types may not be correctly assigned to the benefit type tree.
  Data Inconsistencies: There may be inconsistencies or errors in the data related to benefit types, such as missing entries or incorrect relationships.
  Transport Issues: If the benefit type tree was transported from another system, there may be missing dependencies or configurations.
  
  Solution:
  To resolve the ICL378 error, you can follow these steps:
  
  
  Check Benefit Type Configuration:
  
  Go to the configuration settings for the benefit type tree in SAP.
  Ensure that the highest-level benefit type is defined and correctly linked to the tree.
  
  
  
  Review Benefit Type Assignments:
  
  Verify that all benefit types are correctly assigned to the benefit type tree.
  Ensure that the hierarchy is correctly structured, with a clear highest-level benefit type.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the benefit types to identify any missing or incorrect entries.
  Use transaction codes like ICL1 or ICL2 to review and manage benefit types.
  
  
  
  Transport and Dependencies:
  
  If the benefit type tree was transported, check for any missing dependencies or configurations that may not have been included in the transport.
  Ensure that all necessary objects are present in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Benefits Management for any specific guidelines or known issues regarding benefit type trees.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (Create Benefit Type), ICL2 (Change Benefit Type), and ICL3 (Display Benefit Type) for managing benefit types.
  SAP Notes: Check SAP Notes for any updates or patches related to Benefits Management that may address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL378 error in your SAP system.