How To Fix ICL371 - Error creating control

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 371

• Message text: Error creating control

What causes this issue?

During creation of the control there was an error in the
<DS:GLOS.CDF04BD00C7BD311AE690060B03C9BBE>Control Framework</>.

System Response

The system does not display the control.

How to fix this error?

Perform one of the following activities:
Try again
Install a new SAP GUI
If the error occurs often, contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL371 - Error creating control ?

  The SAP error message ICL371 ("Error creating control") typically occurs in the context of the SAP Interactive Forms by Adobe or when dealing with certain user interface elements in SAP. This error can arise due to various reasons, including issues with the form design, missing components, or configuration problems.
  Causes:
  
  Form Design Issues: The form may have been designed incorrectly or may contain elements that are not supported.
  Missing Components: Required components or libraries for rendering the form may be missing or not properly installed.
  Authorization Issues: The user may not have the necessary authorizations to create or access the control.
  System Configuration: There may be configuration issues in the SAP system that prevent the control from being created.
  Browser Compatibility: If the form is being accessed through a web browser, compatibility issues with the browser may lead to this error.
  
  Solutions:
  
  Check Form Design: Review the form design in Adobe LiveCycle Designer or SAP Interactive Forms. Ensure that all elements are correctly configured and supported.
  Install Required Components: Ensure that all necessary components and libraries for Adobe forms are installed on the server and client machines.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access and create the control.
  System Configuration: Verify the configuration settings in the SAP system related to Interactive Forms. This may include checking the settings in transaction SFP (Form Builder).
  Browser Compatibility: If accessing the form through a web browser, try using a different browser or updating the current browser to the latest version.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Interactive Forms and Adobe Forms for detailed guidelines on form creation and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SFP (Form Builder) and SMARTFORMS for managing forms in SAP.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.