How To Fix ICL370 - Control error: Error during flush

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 370

• Message text: Control error: Error during flush

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL370 - Control error: Error during flush ?

  The SAP error message ICL370, which indicates a "Control error: Error during flush," typically occurs in the context of the SAP Integrated Customer Lifecycle Management (ICLM) or similar modules that deal with customer data processing. This error can arise due to various reasons, including data inconsistencies, issues with the underlying database, or problems with the application logic.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Database Locking Issues: If the database is locked or if there are concurrent processes trying to access the same data, it can lead to flush errors.
  Configuration Issues: Incorrect configuration settings in the ICLM module or related components can lead to control errors.
  System Performance: High system load or performance issues can cause timeouts or failures during data processing.
  Transport Errors: If there were recent transports or changes made to the system, they might have introduced errors.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed for any inconsistencies or missing entries. Use transaction codes like SE11 or SE16 to inspect the relevant database tables.
  Database Locks: Check for any locks on the database that might be preventing the flush operation. You can use transaction code SM12 to view and manage locks.
  Review Configuration: Ensure that the configuration settings for the ICLM module are correct. This may involve checking customizing settings in SPRO.
  System Performance: Monitor system performance using transaction codes like ST22 (dump analysis) and SM37 (job monitoring) to identify any performance bottlenecks.
  Check Logs: Review application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Reprocess the Data: If the error occurred during a specific transaction, try to reprocess the data after addressing any identified issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (system log), ST22 (dump analysis), and SLG1 (application log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to diagnose and resolve the ICL370 error effectively.