How To Fix ICL373 - Business partner &1 and insured object &2 already exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 373

• Message text: Business partner &1 and insured object &2 already exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL373 - Business partner &1 and insured object &2 already exist ?

  The SAP error message ICL373 indicates that there is a conflict with the creation of a business partner and an insured object in the system. Specifically, it means that the combination of the business partner (represented by &1) and the insured object (represented by &2) already exists in the system. This error typically occurs in the context of insurance-related transactions within the SAP system, particularly in the SAP Insurance module.
  Cause:
  
  Duplicate Entry: The most common cause of this error is an attempt to create a new business partner or insured object that already exists in the system. This can happen if the user is trying to register a new insurance policy or claim that has already been recorded.
  Data Migration Issues: If data has been migrated from another system, there may be duplicates that were not properly handled during the migration process.
  Incorrect Input: The user may have entered incorrect or incomplete information, leading the system to believe that the business partner and insured object combination is new when it is not.
  
  Solution:
  
  Check Existing Records: Before creating a new business partner or insured object, check the existing records in the system to confirm whether the combination already exists. You can do this by searching for the business partner and the insured object in the relevant transaction codes (e.g., BP for business partner).
  Modify Existing Records: If the combination already exists and you need to make changes, consider modifying the existing record instead of creating a new one.
  Data Cleanup: If duplicates are found due to data migration or other issues, perform a data cleanup to remove or merge duplicate entries as necessary.
  Consult Documentation: Review the relevant SAP documentation or consult with your SAP support team for specific guidance on handling this error in your particular implementation.
  Error Handling in Custom Code: If you are using custom code or enhancements, ensure that they properly handle the creation of business partners and insured objects to avoid this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes such as BP (Business Partner), ICL (Insurance Claims), and others relevant to your SAP environment.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create or modify business partners and insured objects.
  SAP Community: Engage with the SAP Community or forums for additional insights and experiences from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the ICL373 error and successfully manage business partners and insured objects in your SAP system.