How To Fix ICL343 - No entry found for (sub)claim complexity &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 343

• Message text: No entry found for (sub)claim complexity &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL343 - No entry found for (sub)claim complexity &1 ?

  The SAP error message ICL343 "No entry found for (sub)claim complexity &1" typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system is unable to find a corresponding entry for the specified claim complexity in the configuration settings.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the claim complexity type specified in the error message has not been defined in the system. This could be due to a missing entry in the relevant customizing tables.
  Incorrect Claim Complexity: The claim complexity code being referenced may be incorrect or not applicable to the current context.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing entries in the configuration.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (usually in SPRO) for Claims Management.
  Look for the section related to claim complexities and ensure that the required entries are defined.
  If the complexity type is missing, you may need to create a new entry.
  
  
  
  Verify Claim Complexity Code:
  
  Double-check the claim complexity code being used in the transaction that triggered the error.
  Ensure that it matches the codes defined in the system.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to Claims Management to understand the expected configurations for claim complexities.
  
  
  
  Data Consistency Check:
  
  If the error occurred after a data migration, perform a consistency check to ensure that all necessary data has been migrated correctly.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for customizing), SE11 (for data dictionary), and SE16 (for table display) to check the underlying tables.
  Tables: The relevant tables for claim complexities may include:
  
  TICL_CLAIM_COMPLEXITY: This table typically holds the definitions for claim complexities.
  
  
  User Exits and BAdIs: If your organization has custom developments, check for any user exits or BAdIs that might affect the claim complexity processing.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL343 error in your SAP system.