How To Fix ICL341 - There is no last renewal date of the contract

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 341

• Message text: There is no last renewal date of the contract

What causes this issue?

The policy management system has not provided the claims management
system with a last renewal date of the contract. However, the policy
management system must provide the last renewal date of the contract,
otherwise you are not able to create a
<DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>, for example.

System Response

Contract information is not imported.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL341 - There is no last renewal date of the contract ?

  The SAP error message ICL341, which states "There is no last renewal date of the contract," typically occurs in the context of contract management within the SAP system, particularly when dealing with insurance contracts or similar agreements that require renewal dates for processing.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Missing Data: The contract in question does not have a last renewal date recorded in the system. This could be due to incomplete data entry or a failure to update the contract details after a renewal.
  Contract Status: The contract may be in a status that does not allow for processing or renewal, which can lead to the absence of a last renewal date.
  Configuration Issues: There may be issues with the configuration of the contract management module in SAP, leading to the system not recognizing the renewal dates correctly.
  
  Solution:
  To resolve the ICL341 error, you can take the following steps:
  
  
  Check Contract Details:
  
  Navigate to the contract in question and verify if the last renewal date is indeed missing. If it is, you will need to enter the correct date.
  Ensure that all relevant fields are filled out correctly, including the contract status.
  
  
  
  Update the Contract:
  
  If the last renewal date is missing, update the contract with the appropriate date. This can usually be done through the contract management transaction codes (e.g., ICL01 for creating contracts, ICL02 for changing contracts).
  
  
  
  Review Contract Status:
  
  Check the status of the contract to ensure it is active and eligible for renewal. If the contract is inactive or in a closed status, you may need to reactivate it or create a new contract.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to contract management for any specific requirements regarding renewal dates.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for contract management, such as ICL01, ICL02, and ICL03 (for display).
  SAP Notes: Check SAP Notes for any known issues or patches related to contract management and renewal dates.
  User Roles: Ensure that you have the necessary permissions to view and edit contract details in the SAP system.
  
  By following these steps, you should be able to resolve the ICL341 error and ensure that your contract management processes run smoothly.