How To Fix ICL344 - No entry found for incident type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 344

• Message text: No entry found for incident type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL344 - No entry found for incident type &1 ?

  The SAP error message ICL344 "No entry found for incident type &1" typically occurs in the context of the SAP Claims Management module. This error indicates that the system could not find a corresponding entry for the specified incident type in the relevant configuration or master data.
  Cause:
  
  Missing Configuration: The incident type specified in the error message may not be configured in the system. This could happen if the incident type was not created or if it was deleted.
  Incorrect Incident Type: The incident type being referenced may be misspelled or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the incident type.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in related tables.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for incident types in the SAP system. This can typically be found in the SPRO transaction under the Claims Management settings.
  Ensure that the incident type specified in the error message exists and is properly configured.
  
  
  
  Verify Incident Type:
  
  Double-check the incident type being used in the transaction or process that triggered the error. Ensure that it is spelled correctly and matches the configuration.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the incident type. This may involve checking user roles and permissions.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any missing or inconsistent data related to incident types. This may involve checking related tables in the database.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring incident types and troubleshooting related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table data browsing).
  Tables: Check relevant tables that store incident type data, such as TICL_TYPE (for incident types) or similar tables depending on your specific SAP version.
  SAP Notes: Look for SAP Notes related to ICL344 or incident types in the SAP Support Portal, as there may be specific fixes or updates available.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICL344 error message in SAP.