How To Fix ICL305 - Insurance object &1 is linked with two coverages &2 &3 of the same type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 305

• Message text: Insurance object &1 is linked with two coverages &2 &3 of the same type

What causes this issue?

Insurance object &V1& is linked to two coverages &V2& &V3& of the same
type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the connection between the insurance object and one of the two
coverages.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL305 - Insurance object &1 is linked with two coverages &2 &3 of the same type ?

  The SAP error message ICL305 indicates that there is a conflict in the insurance object due to it being linked to two coverages of the same type. This typically occurs in the context of insurance claims processing or policy management within the SAP Insurance module.
  Cause:
  The error arises when an insurance object (such as a policy or claim) is associated with multiple coverages that are of the same type. For example, if you have two coverages for "Liability" under the same insurance object, the system will flag this as an error because it expects only one coverage of each type to be linked to a single insurance object.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Coverages: Check the coverages linked to the insurance object in question. Identify the coverages that are of the same type.
  
  
  Consolidate Coverages: If it is appropriate, consolidate the coverages. This may involve:
  
  Merging the two coverages into one if they serve the same purpose.
  Removing one of the coverages if it is redundant.
  
  
  
  Adjust the Insurance Object: If the coverages are indeed necessary and cannot be merged, consider creating a new insurance object for one of the coverages. This way, each coverage can exist independently without conflict.
  
  
  Consult Documentation: Refer to the SAP documentation or your organization's guidelines on managing insurance coverages to ensure compliance with business rules.
  
  
  Contact Support: If you are unsure about how to proceed or if the issue persists after making adjustments, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  
  Related Information:
  
  SAP Modules: This error is typically encountered in the SAP Insurance module (ICM - Insurance Claims Management).
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the insurance object and coverage details (e.g., ICLM, ICLD).
  Customization: Check if there are any customizations in your SAP environment that might affect how coverages are managed.
  Business Rules: Ensure that you are aware of the business rules governing insurance coverages in your organization, as these may dictate how to handle such conflicts.
  
  By following these steps, you should be able to resolve the ICL305 error and ensure that your insurance objects are correctly configured.