How To Fix ICL303 - Question sequence &1 variant &2: Question &3: Give only one answer

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 303

• Message text: Question sequence &1 variant &2: Question &3: Give only one answer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL303 - Question sequence &1 variant &2: Question &3: Give only one answer ?

  The SAP error message ICL303 typically occurs in the context of the SAP Insurance module, particularly when dealing with questionnaires or surveys that are part of the insurance claims process. This error indicates that the system expects only one answer to a specific question in a questionnaire, but it has detected multiple responses.
  Cause:
  The error is triggered when:
  
  A question in a questionnaire is designed to accept only a single response (e.g., a yes/no question), but the user has provided multiple answers.
  There may be a configuration issue in the questionnaire setup that allows for multiple selections when it should not.
  
  Solution:
  To resolve the ICL303 error, you can take the following steps:
  
  
  Review the Questionnaire:
  
  Check the specific question (identified by &3 in the error message) in the questionnaire variant (identified by &2).
  Ensure that the question is configured to accept only one answer. If it is meant to allow multiple answers, you may need to adjust the configuration.
  
  
  
  Correct User Input:
  
  If you are the user encountering this error, go back to the questionnaire and ensure that you are selecting only one answer for the specified question.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to the configuration settings, verify the settings for the questionnaire in the SAP system. Ensure that the question type is set correctly (e.g., single-choice vs. multiple-choice).
  
  
  
  Test the Changes:
  
  After making any necessary adjustments, test the questionnaire again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring questionnaires and handling errors.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  User Training: Ensure that users are trained on how to properly fill out questionnaires to avoid common errors.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the ICL303 error and ensure that the questionnaire functions as intended.