How To Fix ICL302 - Application log does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 302

• Message text: Application log does not exist

What causes this issue?

This view tries to display the current application log, but there is no
current application log.

System Response

The system creates a blank application log.

How to fix this error?

Only use this view after a view that creates a current application log.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL302 - Application log does not exist ?

  The SAP error message ICL302: Application log does not exist typically occurs when the system is unable to find a specific application log that is expected to be present. This can happen for various reasons, such as the log being deleted, not being created due to an error in the process, or the log being in a different application area than expected.
  Causes:
  
  Log Deletion: The application log may have been deleted either manually or through a scheduled job that cleans up old logs.
  Incorrect Log ID: The log ID or the parameters used to retrieve the log may be incorrect or not matching any existing logs.
  Process Errors: The process that was supposed to create the log may have encountered an error, preventing the log from being generated.
  Authorization Issues: The user may not have the necessary authorizations to view the application log.
  System Configuration: There may be configuration issues in the logging mechanism or the application itself.
  
  Solutions:
  
  Check Log ID: Verify that the log ID you are trying to access is correct. Ensure that you are using the right parameters to retrieve the log.
  Review Application Process: Check the process that should have generated the log. Look for any errors or issues that may have occurred during that process.
  Authorization Check: Ensure that the user has the necessary authorizations to access the application log. You may need to consult with your SAP security team.
  Log Retrieval: If the log was deleted, you may need to rerun the process that generates the log to create it again.
  System Logs: Check the system logs (transaction SLG1) for any related error messages that might provide more context on why the log is missing.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific application or module you are working with for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  Transaction SLG1: This transaction allows you to view application logs. You can use it to check if the log exists and to troubleshoot further.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.