How To Fix ICL307 - Insured object does not have an ID

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 307

• Message text: Insured object does not have an ID

What causes this issue?

One of the insured objects in the contract does not have an ID.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL307 - Insured object does not have an ID ?

  The SAP error message ICL307 ("Insured object does not have an ID") typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance claims or policies. This error indicates that the system is unable to find a valid identifier for an insured object, which is necessary for processing claims or managing insurance data.
  Cause:
  
  Missing Data: The insured object (e.g., a policy, vehicle, or property) may not have been properly created or may be missing essential identification data.
  Data Inconsistency: There may be inconsistencies in the database where the insured object is referenced, leading to the absence of an ID.
  Configuration Issues: The configuration settings in the SAP system may not be set up correctly, leading to issues in how insured objects are identified and processed.
  Integration Issues: If the insured object is supposed to be created or updated through an integration with another system, there may be issues in that integration process.
  
  Solution:
  
  Check Insured Object Creation: Verify that the insured object has been created correctly in the system. Ensure that all required fields, including the ID, are filled out.
  Data Validation: Review the data associated with the insured object to ensure that it is complete and consistent. Look for any missing or incorrect entries.
  Configuration Review: Check the configuration settings in the SAP system related to the insurance module. Ensure that all necessary settings for insured objects are correctly configured.
  Integration Check: If the insured object is created through an external system, check the integration logs and processes to ensure that the data is being transferred correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to the ICL307 error for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with details about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to insurance processing, such as ICLM (Claims Management) or ICLP (Policy Management).
  SAP Notes: Search for SAP Notes related to ICL307 for any known issues or fixes that may apply to your version of SAP.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the ICL307 error and implement a solution to resolve it.