How To Fix ICL309 - Category of insured object &1 is missing

ICL309 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 309

• Message text: Category of insured object &1 is missing

What causes this issue?

The contract from the policy management system contains insured object
&v1&. However, this insured object is not assigned to any object
category.

System Response

Insured object &v1& is not imported.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL309 - Details

• The SAP error message ICL309, which states "Category of insured object &1 is missing," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system is unable to find a required category for the insured object specified (represented by &1).
  
  Cause:
  
  Missing Configuration: The most common cause of this error is that the category of the insured object has not been defined in the system. This could be due to incomplete configuration during the setup of the insurance module.
  Data Entry Error: There may be a mistake in the data entry where the category was not specified or was incorrectly entered.
  Master Data Issues: The master data for the insured object may be incomplete or not properly maintained, leading to the absence of the required category.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the insurance module in SAP.
  Ensure that the category of the