Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 311
Message text: Category &1 of insured object &2 does not exist
The contract from the policy management system contains insured object
&v2&. However, the object category &V1& specified for insured object
&v2& does not exist.
Insured object &v2& is not imported.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TXThe <ZK>Category of Damaged or Insured Object</> table (TICL300)
contains the permitted object categories.
Error message extract from SAP system. Copyright SAP SE.
ICL311
- Category &1 of insured object &2 does not exist ?The SAP error message ICL311 indicates that there is an issue with the category of an insured object in the Insurance Claims Management (ICM) module. Specifically, it means that the system cannot find the specified category for the insured object you are trying to process.
Cause: The error can occur due to several reasons: Incorrect Category Assignment: The category assigned to the insured object may not exist in the system. This could be due to a typo or an incorrect configuration. Missing Configuration: The category may not have been set up in the system at all. This can happen if the necessary configuration steps were not completed during the implementation of the insurance module. Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incorrect category assignments. Changes in Master Data: If there have been recent changes to the master data or
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ICL310
Claim closed
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
ICL309
Category of insured object &1 is missing
What causes this issue? The contract from the policy management system contains insured object &v1&. However, this insured object is not assi...
ICL312
Category &2 type &3 of insured object &1 does not exist
What causes this issue? The contract from the policy management system contains insured object &v1&. However, object type &v3& specif...
ICL313
Coverage &1: Coverage type &2 is not defined for policy product &3
What causes this issue? The contract contains a coverage that is not defined in policy product &v3& of this contract.System Response The sys...
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