How To Fix ICL212 - Document &1 scheduled for correspondence container

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 212

• Message text: Document &1 scheduled for correspondence container

What causes this issue?

The document has been designated for transfer to the correspondence
container. Transfer does not take place until you save the
<DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

After you have saved the claim, you can print the document
<DS:TRAN.FPCOPARA>via the correspondence container</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL212 - Document &1 scheduled for correspondence container ?

  The SAP error message ICL212 indicates that a document is scheduled for a correspondence container, which typically means that there is an issue related to the processing of correspondence in the SAP system, particularly in the context of the Insurance Claims Management (ICM) module.
  Cause:
  The error can occur due to several reasons, including:
  
  Missing Configuration: The correspondence type or the document type may not be properly configured in the system.
  Incomplete Data: Required data for processing the correspondence may be missing or incomplete.
  Document Status: The document may be in a status that does not allow it to be processed for correspondence.
  System Errors: There may be underlying system issues or bugs that are causing the error.
  
  Solution:
  To resolve the ICL212 error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the correspondence type and document type are correctly configured in the system. This includes checking the settings in the Customizing (SPRO) for Insurance and Claims Management.
  
  
  
  Review Document Data:
  
  Verify that all required fields and data for the document are filled out correctly. Look for any missing or incorrect entries that could prevent the document from being processed.
  
  
  
  Check Document Status:
  
  Review the status of the document in question. Ensure that it is in a state that allows for correspondence processing. If necessary, change the status to one that permits correspondence.
  
  
  
  Consult Logs and Traces:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Reprocess the Document:
  
  If the document was previously processed and is now causing issues, try to reprocess it or create a new document if applicable.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help documentation for Insurance Claims Management to understand the correspondence process and requirements better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ICL212 error and implement a solution to resolve it.