How To Fix ICL211 - Task &1 is not permitted; it is a purely manual task

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 211

• Message text: Task &1 is not permitted; it is a purely manual task

What causes this issue?

In Customizing activity <ZK>Configure Tasks/Log Entries and Activities
</>, the task &V1& has been flagged as being purely manual. For this
reason, you cannot use the task &V1& in BRFplus actions of the type <ZK>
Create Task/Log Entry</> or in
<DS:GLOS.513459832B79B64EBDA8A10F0CEC892B>control predicates</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a task in which the <ZK>Purely Manual Task</> indicator has not
been set.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL211 - Task &1 is not permitted; it is a purely manual task ?

  The SAP error message ICL211 indicates that a specific task (denoted by &1) is not permitted because it is classified as a purely manual task. This error typically arises in the context of the SAP Insurance Management module, particularly when dealing with tasks that require manual intervention and cannot be processed automatically.
  Cause:
  The error occurs when a user attempts to execute or process a task that is intended to be handled manually. This could happen in various scenarios, such as:
  
  Incorrect Task Execution: The user may be trying to execute a task that is not designed for automated processing.
  System Configuration: The system may be configured in a way that certain tasks are restricted to manual processing only.
  User Role and Permissions: The user may not have the necessary permissions to perform the task, or the task may not be assigned to the user's role.
  
  Solution:
  To resolve the ICL211 error, consider the following steps:
  
  
  Review Task Type: Verify if the task you are trying to execute is indeed a manual task. Check the task type in the system documentation or configuration settings.
  
  
  Follow Manual Procedures: If the task is confirmed to be manual, follow the appropriate manual procedures to complete the task. This may involve performing specific actions in the SAP GUI or following business processes defined by your organization.
  
  
  Check User Permissions: Ensure that the user has the necessary permissions to perform the task. If not, consult with your SAP security administrator to adjust the user roles and permissions accordingly.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with. This can provide insights into the nature of the task and the correct procedures to follow.
  
  
  Contact Support: If you are unsure about the task or if the error persists despite following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Manuals: Review user manuals or training materials related to the SAP module you are using, as they may contain information on handling manual tasks.
  System Configuration: If you have access, review the configuration settings in the SAP system to understand how tasks are categorized and processed.
  
  By following these steps, you should be able to address the ICL211 error and proceed with the necessary manual tasks in your SAP environment.