How To Fix ICL214 - No claim processing submode name &1 exists in mode &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 214

• Message text: No claim processing submode name &1 exists in mode &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL214 - No claim processing submode name &1 exists in mode &2 ?

  The SAP error message ICL214 indicates that there is an issue with the claim processing submode in the context of the Insurance Claims Management (ICM) module. Specifically, it means that the system is unable to find a claim processing submode that is expected to exist for a given mode.
  Cause:
  The error can occur due to several reasons:
  
  Configuration Issues: The claim processing submode may not be properly configured in the system. This could be due to missing entries in the customizing settings.
  Incorrect Mode/Submode Mapping: There may be a mismatch between the claim processing mode and the submode that is being referenced.
  Data Inconsistencies: There could be inconsistencies in the data that are causing the system to look for a submode that does not exist.
  Transport Issues: If the configuration was recently transported from another system, it may not have included all necessary settings.
  
  Solution:
  To resolve the ICL214 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the customizing settings for Insurance Claims Management (transaction SPRO).
  Navigate to the relevant section for claim processing modes and submodes.
  Ensure that the submode you are trying to use is defined for the specified mode.
  
  
  
  Verify Mode/Submode Mapping:
  
  Check the mapping of modes and submodes in the system.
  Ensure that the submode exists for the mode you are working with.
  
  
  
  Review Data:
  
  Look for any inconsistencies in the claim data that might be causing the issue.
  Ensure that all necessary data entries are complete and correct.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary configuration settings were included in the transport request.
  If needed, re-transport the missing configurations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the ICM module for any specific guidance on this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICLM (Insurance Claims Management), and others that may help in navigating the configuration settings.
  SAP Notes: Search for SAP Notes related to ICL214 for any known issues or patches that may address the problem.
  User Forums: Check SAP Community or other user forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL214 error in your SAP system.