How To Fix ICL215 - Insurance object is linked to more than one coverage of the same type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 215

• Message text: Insurance object is linked to more than one coverage of the same type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL215 - Insurance object is linked to more than one coverage of the same type ?

  The SAP error message ICL215 indicates that an insurance object is linked to more than one coverage of the same type. This typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management (ICM) module.
  Cause:
  The error arises when the system detects that an insurance object (such as a policy or claim) has multiple coverages of the same type associated with it. This situation is not allowed because each coverage type should be unique to ensure proper processing and management of claims.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Insurance Object: Check the insurance object in question to identify the coverages linked to it. You can do this by navigating to the relevant transaction in SAP that allows you to view the details of the insurance object.
  
  
  Identify Duplicate Coverages: Look for any duplicate coverages of the same type. This could involve checking the coverage types and their associated details.
  
  
  Remove or Adjust Duplicates: Once you have identified the duplicate coverages, you will need to either remove one of them or adjust the coverage types to ensure that each type is unique. This may involve:
  
  Deleting the duplicate coverage if it is not needed.
  Modifying the coverage type if it was incorrectly assigned.
  
  
  
  Consult Documentation: If you are unsure about which coverages to keep or remove, consult your organization's insurance policy documentation or speak with a subject matter expert in your organization.
  
  
  Test the Changes: After making the necessary adjustments, attempt to process the insurance object again to see if the error persists.
  
  
  Check for System Updates: Ensure that your SAP system is up to date, as sometimes bugs or issues can be resolved in newer versions or patches.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing insurance objects, such as ICLM (Insurance Claims Management) or ICLD (Insurance Claims Data).
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the ICL215 error message.
  User Roles: Ensure that you have the appropriate permissions to make changes to insurance objects and coverages in the SAP system.
  Training: If you frequently encounter this error, consider additional training on the Insurance Claims Management module to better understand how coverages are managed.
  
  By following these steps, you should be able to resolve the ICL215 error and ensure that your insurance objects are correctly configured in the SAP system.