How To Fix ICL196 - Loss location does not exist. Enter &1 manually

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 196

• Message text: Loss location does not exist. Enter &1 manually

What causes this issue?

For <ZK>Location</>, you selected <ZK>Loss Location</>, but the address
of the loss location is blank.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You must enter the address for &v1& manually. If you leave the entry
<ZK>Loss Location</> under <ZK>Location</>, the address of the location
is taken as the address of the loss location.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL196 - Loss location does not exist. Enter &1 manually ?

  The SAP error message ICL196, which states "Loss location does not exist. Enter &1 manually," typically occurs in the context of the SAP Insurance module, particularly when dealing with claims processing or loss management. This error indicates that the system is unable to find a specified loss location in the database, which is necessary for processing the claim or loss event.
  Cause:
  
  Missing Data: The loss location that is referenced in the transaction does not exist in the system. This could be due to data entry errors, missing master data, or incorrect configuration.
  Incorrect Configuration: The configuration settings for loss locations may not be set up correctly in the system.
  Data Migration Issues: If data was migrated from another system, there may have been issues that resulted in loss locations not being transferred correctly.
  User Input Error: The user may have entered an incorrect or non-existent loss location code.
  
  Solution:
  
  Verify Loss Location: Check if the loss location code referenced in the error message exists in the system. You can do this by navigating to the relevant master data transaction (e.g., transaction code IL01 for creating loss locations).
  Create Loss Location: If the loss location does not exist, you may need to create it manually. Ensure that all required fields are filled out correctly.
  Check Configuration: Review the configuration settings related to loss locations in the SAP system. Ensure that the necessary settings are in place for the loss location to be recognized.
  Manual Entry: As suggested by the error message, you can enter the loss location manually if you have the correct information. This may be a temporary workaround until the underlying issue is resolved.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing loss locations in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IL01 (Create Loss Location), IL02 (Change Loss Location), and IL03 (Display Loss Location).
  Master Data Management: Ensure that your master data management processes are robust to prevent similar issues in the future.
  User Training: Provide training for users on how to correctly enter and manage loss locations to minimize errors.
  
  By following these steps, you should be able to resolve the ICL196 error and ensure that loss locations are correctly managed in your SAP system.