How To Fix ICL189 - Telephone number & invalid: Activity canceled

ICL189 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 189

• Message text: Telephone number & invalid: Activity canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL189 - Telephone number & invalid: Activity canceled ?

  The SAP error message ICL189, which states "Telephone number & invalid: Activity canceled," typically occurs in the context of SAP's Customer Relationship Management (CRM) or other modules where telephone numbers are required for customer or contact records. This error indicates that the telephone number entered does not meet the validation criteria set by the system.
  Causes:
  
  Invalid Format: The telephone number may not conform to the expected format (e.g., missing digits, incorrect country code).
  Special Characters: The presence of special characters or spaces that are not allowed in the telephone number field.
  Length Restrictions: The telephone number may be too short or too long based on the defined length in the system.
  
  Configuration Issues: There may be specific validation rules configured in the system that are not being met by the entered telephone number.
  
  Solutions:
  
  
  Check Format: Ensure that the telephone number is entered in the correct format. This may include:
  
  Including the country code.
  Using only numeric characters