Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 189
Message text: Telephone number & invalid: Activity canceled
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ICL189
- Telephone number & invalid: Activity canceled ?The SAP error message ICL189, which states "Telephone number & invalid: Activity canceled," typically occurs in the context of SAP's Customer Relationship Management (CRM) or other modules where telephone numbers are required for customer or contact records. This error indicates that the telephone number entered does not meet the validation criteria set by the system. Causes: Invalid Format: The telephone number may not conform to the expected format (e.g., missing digits, incorrect country code). Special Characters: The presence of special characters or spaces that are not allowed in the telephone number field. Length Restrictions: The telephone number may be too short or too long based on the defined length in the system.
Configuration Issues: There may be specific validation rules configured in the system that are not being met by the entered telephone number. Solutions: Check Format: Ensure that the telephone number is entered in the correct format. This may include: Including the country code. Using only numeric characters
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