How To Fix ICL190 - Fax number & invalid: Activity canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 190

• Message text: Fax number & invalid: Activity canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL190 - Fax number & invalid: Activity canceled ?

  The SAP error message ICL190, which states "Fax number & invalid: Activity canceled," typically occurs when there is an issue with the fax number format or configuration in the SAP system. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Invalid Fax Number Format: The fax number entered may not conform to the expected format. This could include missing digits, incorrect country codes, or invalid characters.
  Configuration Issues: The fax number may not be properly configured in the master data or the relevant transaction.
  Missing or Incorrect Communication Method: The communication method for fax may not be set up correctly in the system.
  User Authorization: The user may not have the necessary permissions to send faxes from the SAP system.
  System Settings: There may be issues with the underlying fax server or the integration between SAP and the fax service.
  
  Solutions:
  
  
  Check Fax Number Format:
  
  Ensure that the fax number is entered correctly, including the country code and area code.
  Remove any special characters or spaces that may not be allowed.
  
  
  
  Verify Master Data:
  
  Check the master data for the business partner or customer to ensure that the fax number is correctly maintained.
  Update the fax number if necessary.
  
  
  
  Review Communication Method:
  
  Ensure that the communication method for fax is correctly configured in the relevant settings (e.g., in the customer/vendor master data).
  
  
  
  User Authorization:
  
  Verify that the user has the necessary authorizations to send faxes. This may involve checking roles and permissions in the SAP system.
  
  
  
  Check System Configuration:
  
  Ensure that the fax server is properly configured and that the integration with SAP is functioning correctly.
  Consult with your IT department or SAP Basis team to troubleshoot any connectivity issues.
  
  
  
  Consult SAP Documentation:
  
  Refer to SAP documentation or support notes related to fax functionality for any specific configurations or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to communication methods and master data maintenance (e.g., XD01/XD02 for customer master data).
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the ICL190 error in your SAP system.