How To Fix ICL156 - Compensability cannot be set to "Yes"

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 156

• Message text: Compensability cannot be set to "Yes"

What causes this issue?

Obligation to pay compensation for the whole claim has been set to
"No". As long as this setting "No" is set for the whole claim, you
cannot set the obligation to pay compensation for a subclaim to "Yes".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First set the obligation to pay compensation for the whole claim to
"Yes".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL156 - Compensability cannot be set to "Yes" ?

  The SAP error message ICL156, which states "Compensability cannot be set to 'Yes'," typically occurs in the context of the SAP Claims Management module. This error indicates that there is an issue with the compensability status of a claim, which is a critical aspect of managing claims in SAP.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Claim Status: The claim may be in a status that does not allow for compensability to be set to "Yes." For example, if the claim is already closed or in a status that does not permit changes, this error may occur.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the ability to set compensability to "Yes." This could be due to business rules defined in the system.
  
  
  Missing Information: Certain required fields or information may be missing from the claim, which is necessary for the system to allow the change in compensability status.
  
  
  Business Rules: There may be specific business rules or validations in place that prevent setting compensability to "Yes" based on the claim's details or history.
  
  
  Solution:
  To resolve the ICL156 error, consider the following steps:
  
  
  Check Claim Status: Verify the current status of the claim. If the claim is in a status that does not allow changes, you may need to change the status to one that does.
  
  
  Review Configuration: Consult with your SAP configuration team to review the settings related to compensability. Ensure that the configuration allows for the desired changes based on your business processes.
  
  
  Complete Required Fields: Ensure that all mandatory fields and information are filled out correctly in the claim. Missing information can prevent changes to the compensability status.
  
  
  Consult Business Rules: Review any business rules or validations that may be in place. If necessary, adjust these rules to allow for the change in compensability.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the change cannot be made.
  
  
  User Authorization: Ensure that the user attempting to make the change has the necessary authorizations to modify the claim's compensability status.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Documentation: Refer to the SAP Help Portal for documentation on Claims Management and compensability settings.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the ICL156 error and implement a solution to resolve it.