How To Fix ICL157 - Obligation to pay compensation set to "No", as coverage referrals exist

ICL157 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 157

• Message text: Obligation to pay compensation set to "No", as coverage referrals exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL157 - Obligation to pay compensation set to "No", as coverage referrals exist ?

  The SAP error message ICL157 indicates that there is an obligation to pay compensation that has been set to "No" because there are existing coverage referrals. This typically occurs in the context of insurance claims processing within the SAP system, particularly in modules related to insurance and claims management.
  
  Cause:
  The error arises when:
  
  Coverage Referrals Exist: There are pending or unresolved coverage referrals associated with the claim. This means that the system has identified that there are issues or questions regarding the coverage that need to be addressed before compensation can be processed.
  Configuration Settings: The system is configured to prevent compensation payments when there are outstanding coverage issues, which is a common practice to ensure that all aspects of a claim are resolved before payments are made.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Coverage Referrals:
  
  Check the claim details to identify the specific coverage referrals that are causing the issue.