How To Fix ICL158 - Compensability has been set to "No"

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 158

• Message text: Compensability has been set to "No"

What causes this issue?

The obligation to pay compensation for the whole claim has been set to
"No".
As long as this setting for the whole claim is "No", you cannot set the
obligation to pay compensation for a subclaim to "Yes".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First of all set the obligation to pay compensation for the whole claim
to "Yes".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL158 - Compensability has been set to "No" ?

  The SAP error message ICL158, which states "Compensability has been set to 'No'," typically occurs in the context of the SAP Claims Management module. This error indicates that a claim has been marked as non-compensable, meaning that the system has determined that the claim does not qualify for compensation under the current settings or conditions.
  Cause:
  
  Claim Configuration: The claim may have been configured incorrectly, or the settings for compensability may not align with the claim's details.
  Policy Settings: The insurance policy associated with the claim may have specific exclusions or conditions that lead to a determination of non-compensability.
  Claim Status: The status of the claim may not meet the criteria for compensation, such as being in a pending or rejected state.
  Data Entry Errors: There may be errors in the data entered for the claim, such as incorrect dates, amounts, or other relevant information.
  
  Solution:
  
  Review Claim Details: Check the details of the claim to ensure that all information is accurate and complete. Look for any discrepancies that might affect compensability.
  Check Policy Conditions: Review the insurance policy associated with the claim to understand the conditions under which claims are compensable. Ensure that the claim meets these conditions.
  Adjust Configuration: If the claim is valid and should be compensable, you may need to adjust the configuration settings in the SAP system to reflect this. This may involve changing the compensability status or updating the claim type.
  Consult Documentation: Refer to SAP documentation or user manuals for specific guidance on handling claims and understanding compensability settings.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  Training and Documentation: Ensure that users involved in claims processing are adequately trained on the system and understand the implications of compensability settings.
  System Logs: Review system logs for any additional error messages or warnings that may provide further insight into the issue.
  
  By following these steps, you should be able to identify the cause of the ICL158 error and take appropriate action to resolve it.