How To Fix ICL154 - Change to coverage type not permitted as damaged objects are included

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 154

• Message text: Change to coverage type not permitted as damaged objects are included

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL154 - Change to coverage type not permitted as damaged objects are included ?

  The SAP error message ICL154 indicates that a change to the coverage type is not permitted because there are damaged objects included in the insurance coverage. This typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Management module.
  Cause:
  The error arises when you attempt to change the coverage type of an insurance policy or claim that includes objects (e.g., assets, items, or properties) that have been marked as damaged. The system restricts changes to ensure that the integrity of the insurance coverage is maintained, as changing the coverage type could affect the handling of claims related to those damaged objects.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Review the Objects: Identify the damaged objects included in the coverage. You can do this by checking the details of the insurance policy or claim.
  
  
  Address the Damaged Objects:
  
  If the damaged objects are still under assessment or processing, you may need to complete the necessary steps related to those objects (e.g., finalize the claim, repair, or write-off).
  If the damaged objects are no longer relevant, consider removing them from the coverage or marking them as resolved.
  
  
  
  Change Coverage Type: Once the damaged objects have been addressed (either resolved or removed), you should be able to change the coverage type without encountering the error.
  
  
  Consult Documentation: If you are unsure about the process or need specific steps, refer to the SAP documentation or user manuals related to the Insurance Management module.
  
  
  Contact Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to insurance management, claims processing, and coverage management.
  User Roles: Ensure that you have the appropriate permissions to make changes to insurance policies and claims, as restrictions may also be role-based.
  
  By following these steps, you should be able to resolve the ICL154 error and proceed with the necessary changes to the coverage type.