How To Fix ICL152 - No screen sequence found for internal claim type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 152

• Message text: No screen sequence found for internal claim type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL152 - No screen sequence found for internal claim type &1 ?

  The SAP error message ICL152 "No screen sequence found for internal claim type &1" typically occurs in the context of the SAP Claims Management module. This error indicates that the system cannot find a defined screen sequence for the specified internal claim type. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Configuration: The internal claim type specified in the error message does not have an associated screen sequence defined in the system.
  Incorrect Claim Type: The claim type being referenced may not be valid or may not have been set up correctly in the system.
  Custom Development: If there are custom developments or modifications in the claims management process, they may not have been properly configured to handle the specified claim type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Claims Management section.
  Check the configuration for the internal claim type in question. Ensure that a screen sequence is defined for it.
  Path: SPRO -> Insurance -> Claims Management -> Define Screen Sequences for Internal Claim Types.
  
  
  
  Define Screen Sequence:
  
  If no screen sequence exists, you will need to create one. This involves defining the sequence of screens that should be displayed for the internal claim type.
  Make sure to assign the correct screens to the sequence.
  
  
  
  Validate Claim Type:
  
  Ensure that the internal claim type you are using is valid and correctly set up in the system.
  Check for any typos or discrepancies in the claim type code.
  
  
  
  Transport Requests:
  
  If the configuration was recently transported from another system (e.g., development to production), ensure that all necessary transport requests were successfully imported.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to Claims Management for any additional guidance or known issues.
  
  
  
  Testing:
  
  After making changes, test the claim processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access the claim type and related screens.
  SAP Community: Consider reaching out to the SAP Community forums for additional insights or similar experiences from other users.
  
  By following these steps, you should be able to resolve the ICL152 error and ensure that the internal claim type is properly configured in your SAP system.