How To Fix ICL139 - You cannot create a coverage referral without reference to a subclaim

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 139

• Message text: You cannot create a coverage referral without reference to a subclaim

What causes this issue?

When you create a new coverage referral, you have to enter a reference
to a subclaim, the claim header ("000"), or the overall claim ("X"), as
otherwise the system is unable to assign a number for the coverage
referral.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter one of the above mentioned references.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL139 - You cannot create a coverage referral without reference to a subclaim ?

  The SAP error message ICL139, which states "You cannot create a coverage referral without reference to a subclaim," typically occurs in the context of SAP's Claims Management module, particularly when dealing with insurance claims. This error indicates that the system requires a reference to a subclaim before a coverage referral can be created.
  Cause:
  
  Missing Subclaim Reference: The primary cause of this error is that the system expects a subclaim to be linked to the coverage referral. If there is no subclaim associated with the main claim, the system will not allow the creation of a coverage referral.
  Incorrect Workflow: The process being followed may not align with the required workflow for creating coverage referrals in the system.
  Data Entry Errors: There may be issues with how the claims or subclaims were entered into the system, leading to a lack of proper linkage.
  
  Solution:
  
  Create a Subclaim: Ensure that a subclaim is created and properly linked to the main claim. This can typically be done through the claims management interface in SAP.
  Check Claim Structure: Review the structure of the claim to ensure that it includes the necessary subclaims. If a subclaim is missing, create it and then attempt to create the coverage referral again.
  Review Configuration: If you have the necessary permissions, check the configuration settings in the Claims Management module to ensure that the system is set up correctly to handle coverage referrals and subclaims.
  Consult Documentation: Refer to SAP documentation or user manuals for specific steps on how to create subclaims and coverage referrals.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Manuals: Review user manuals or training materials related to the Claims Management module for best practices on handling claims and referrals.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the ICL139 error and successfully create a coverage referral in SAP.