How To Fix ICL138 - You cannot create a coverage referral in display mode

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 138

• Message text: You cannot create a coverage referral in display mode

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL138 - You cannot create a coverage referral in display mode ?

  The SAP error message ICL138, which states "You cannot create a coverage referral in display mode," typically occurs when a user attempts to create or modify a coverage referral while in display mode rather than in edit mode. This error is common in the context of SAP's Insurance Management module, particularly when dealing with coverage referrals in claims processing.
  Cause:
  The primary cause of this error is that the user is trying to perform an action (creating a coverage referral) that is not permitted in display mode. Display mode allows users to view data but does not permit any modifications or the creation of new entries.
  Solution:
  To resolve this error, you need to switch from display mode to edit mode. Here are the steps to do this:
  
  
  Exit Display Mode: Look for an option to exit display mode. This is often done by clicking on a button labeled "Change" or "Edit" in the SAP interface.
  
  
  Navigate to the Correct Transaction: Ensure you are in the correct transaction for creating coverage referrals. If you are in a transaction that only allows display, you will need to navigate to the appropriate transaction that allows for editing.
  
  
  Check User Permissions: Ensure that your user role has the necessary permissions to create coverage referrals. If you do not have the required permissions, you may need to contact your SAP administrator to grant you the appropriate access.
  
  
  Save Changes: If you have made any changes or if you are in edit mode, make sure to save your changes before attempting to create a coverage referral.
  
  
  Related Information:
  
  User Roles and Authorizations: Ensure that your user role is configured correctly in SAP to allow for the creation of coverage referrals.
  SAP Documentation: Refer to the SAP Help Portal or specific documentation related to the Insurance Management module for more detailed information on coverage referrals and the necessary steps to create them.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or bugs related to this error message.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP support team or refer to SAP community forums for additional assistance.