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Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 136
Message text: Claim item &1 does not exist in subclaim &2
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ICL136
- Claim item &1 does not exist in subclaim &2 ?The SAP error message ICL136, which states "Claim item &1 does not exist in subclaim &2," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find a specific claim item associated with a subclaim. Here’s a breakdown of the potential causes, solutions, and related information for this error:
Causes:
- Incorrect Claim Item Number: The claim item number specified in the transaction does not exist in the database for the given subclaim.
- Data Entry Errors: There may have been a typographical error when entering the claim item or subclaim number.
- Deleted or Inactive Items: The claim item may have been deleted or marked as inactive, making it unavailable for processing.
- Incorrect Subclaim Reference: The subclaim referenced may not be correctly linked to the claim item, or the relationship may not exist in the system.
- Authorization Issues: The user may not have the necessary permissions to view or access the specified claim item or subclaim.
Solutions:
- Verify Claim Item and Subclaim Numbers: Double-check the claim item number and subclaim number for accuracy. Ensure that they are entered correctly in the system.
- Check Claim Item Status: Look into the status of the claim item to ensure it has not been deleted or marked inactive. You can do this by navigating to the relevant claim management transactions.
- Review Subclaim Relationships: Ensure that the subclaim is correctly linked to the claim item. You may need to check the configuration or data relationships in the system.
- Consult with IT or SAP Support: If the issue persists, it may be beneficial to consult with your IT department or SAP support team to investigate further. They can check the backend data and logs for any discrepancies.
- User Authorization: Ensure that the user has the necessary authorizations to access the claim item and subclaim. If not, the user may need to request additional permissions.
Related Information:
ICL01
(Create Claim), ICL02
(Change Claim), and ICL03
(Display Claim).By following these steps, you should be able to identify the cause of the ICL136 error and implement a solution to resolve it.
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