How To Fix ICL137 - Select a coverage referral

ICL137 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 137

• Message text: Select a coverage referral

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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ICL137 - Details

• The SAP error message ICL137, which states "Select a coverage referral," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system requires the user to select a specific coverage referral before proceeding with a claim-related action.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Coverage Referral: The claim you are trying to process does not have an associated coverage referral, which is necessary for the system to determine the applicable insurance coverage.
  Incorrect Configuration: The configuration settings for coverage referrals may not be set up correctly in the system.
  User Input Error: The user may have overlooked selecting the required coverage referral when entering claim details.
  
  
  Solution:
  To resolve the ICL137 error, you can take the following steps:
  
  
  Select a Coverage Referral:
  
  Navigate to the section of the claim where coverage referrals are listed.
  Ensure that you select a valid coverage referral