Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 137
Message text: Select a coverage referral
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ICL137
- Select a coverage referral ?The SAP error message ICL137, which states "Select a coverage referral," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system requires the user to select a specific coverage referral before proceeding with a claim-related action.
Cause: The error is usually caused by one of the following reasons: Missing Coverage Referral: The claim you are trying to process does not have an associated coverage referral, which is necessary for the system to determine the applicable insurance coverage. Incorrect Configuration: The configuration settings for coverage referrals may not be set up correctly in the system. User Input Error: The user may have overlooked selecting the required coverage referral when entering claim details.
Solution: To resolve the ICL137 error, you can take the following steps: Select a Coverage Referral: Navigate to the section of the claim where coverage referrals are listed. Ensure that you select a valid coverage referral
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