How To Fix ICL141 - Subclaim & is not locked; you cannot create coverage referral

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 141

• Message text: Subclaim & is not locked; you cannot create coverage referral

What causes this issue?

You tried to create a coverage referral for a subclaim that is not
locked. The attempt to set this lock failed. This might be because
another user has set a lock for this subclaim.

System Response

The system cancels creation of the coverage referral.

How to fix this error?

Try to lock the whole claim before you create the coverage referral
again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL141 - Subclaim & is not locked; you cannot create coverage referral ?

  The SAP error message ICL141, which states "Subclaim & is not locked; you cannot create coverage referral," typically occurs in the context of the SAP Claims Management module. This error indicates that the subclaim you are trying to work with is not in a locked state, which is necessary for creating a coverage referral.
  Cause:
  
  Subclaim Status: The subclaim may not be in a status that allows for the creation of a coverage referral. It might be in a status that requires it to be locked first.
  Locking Mechanism: The system uses a locking mechanism to prevent changes to a subclaim while certain operations are being performed. If the subclaim is not locked, the system will not allow you to proceed with creating a coverage referral.
  User Permissions: There may be issues with user permissions that prevent the locking of the subclaim.
  
  Solution:
  
  Check Subclaim Status: Verify the status of the subclaim. Ensure that it is in a state that allows for locking. You may need to change the status of the subclaim to one that permits locking.
  Lock the Subclaim: If you have the necessary permissions, manually lock the subclaim. This can usually be done through the claims management interface in SAP.
  Review User Permissions: Ensure that your user role has the necessary permissions to lock subclaims and create coverage referrals. If not, contact your SAP administrator to adjust your permissions.
  Consult Documentation: Refer to the SAP documentation or help files for specific instructions on how to lock subclaims and create coverage referrals.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP for claims management, such as ICL01 for creating claims or ICL02 for changing claims.
  Training: If you are new to SAP Claims Management, consider undergoing training to better understand the processes and functionalities related to claims and subclaims.
  
  By following these steps, you should be able to resolve the ICL141 error and proceed with creating the coverage referral.