How To Fix ICCMP_BTX022 - Clear interaction not possible; dependent transaction has been created

ICCMP_BTX022 - Overview

• Message type: E = Error

• Message class: ICCMP_BTX - Interaction Center - Business Transaction Messages

• Message number: 022

• Message text: Clear interaction not possible; dependent transaction has been created

Self-Explanatory Message

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ICCMP_BTX022 - Details

• The SAP error message ICCMP_BTX022 indicates that a clear interaction cannot be performed because a dependent transaction has already been created. This typically occurs in the context of SAP's Business Transaction Events (BTE) or when dealing with interaction records in SAP CRM (Customer Relationship Management).
  
  Cause:
  The error arises when you attempt to clear or delete an interaction record that is linked to another transaction. This could happen in scenarios where:
  
  An interaction record is associated with a follow-up transaction (like a sales order, service order, etc.).
  The system enforces data integrity rules that prevent the deletion of records that are still referenced by other transactions.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Dependent Transactions:
  
  Check which transaction is dependent on the interaction record you are trying to clear. You can do this by reviewing the interaction record details in the SAP GUI or using transaction codes like CRMD_ORDER to find related documents.
  
  
  
  Review and