How To Fix /IBS/RB703 - Principle of dual control violated: reversal must be done by other user

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBS/RB -

• Message number: 703

• Message text: Principle of dual control violated: reversal must be done by other user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IBS/RB703 - Principle of dual control violated: reversal must be done by other user ?

  The SAP error message /IBS/RB703 Principle of dual control violated: reversal must be done by other user typically occurs in the context of financial transactions or processes that require dual control for security and compliance reasons. This principle is often implemented in systems to prevent fraud and ensure that no single user has complete control over a transaction.
  Cause:
  The error indicates that the system has detected a violation of the dual control principle. Specifically, it means that the user attempting to perform a reversal action is the same user who originally executed the transaction that is being reversed. This is a safeguard to ensure that one user cannot unilaterally reverse a transaction they initiated, which could lead to unauthorized changes or fraud.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify the User: Determine which user originally executed the transaction that you are trying to reverse. This information can usually be found in the transaction logs or by checking the transaction history.
  
  
  Use a Different User: The reversal must be performed by a different user who has the appropriate permissions to execute the reversal. This user should not have been involved in the original transaction.
  
  
  Check User Roles and Permissions: Ensure that the user who will perform the reversal has the necessary roles and permissions to execute the reversal transaction.
  
  
  Consult with Your Security Team: If you are unsure about user roles or if you need to create a new user for this purpose, consult with your SAP security or administration team.
  
  
  Document the Process: Ensure that the reversal process is documented properly, including who performed the original transaction and who is executing the reversal, to maintain an audit trail.
  
  
  Related Information:
  
  Dual Control Principle: This is a common practice in financial systems to enhance security. It requires that two different individuals are involved in critical processes, such as initiating and approving transactions.
  SAP Configuration: The dual control settings can be configured in SAP, and organizations may have specific policies regarding how these controls are implemented.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP that pertain to the specific process you are working with, as this can help in navigating the system more effectively.
  
  If you continue to experience issues or if the situation is more complex, it may be beneficial to consult SAP support or your internal IT team for further assistance.