How To Fix /IBS/RB701 - Principle of dual control violated: posting must be made by other user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IBS/RB -

  • Message number: 701

  • Message text: Principle of dual control violated: posting must be made by other user

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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  • What is the cause and solution for SAP error message /IBS/RB701 - Principle of dual control violated: posting must be made by other user ?

    The SAP error message /IBS/RB701 Principle of dual control violated: posting must be made by other user typically arises in the context of the dual control principle, which is a security measure designed to prevent fraud and errors by requiring that two different users be involved in critical transactions. This principle is often implemented in financial and logistics processes to ensure that no single user has complete control over a transaction.

    Cause:

    The error occurs when a user attempts to perform a posting or transaction that violates the dual control principle. Specifically, it means that the user who is trying to execute the posting is the same user who created or approved the document or transaction. This is not allowed under the dual control settings configured in the system.

    Solution:

    To resolve this error, you can take the following steps:

    1. Use a Different User: Ensure that the posting is made by a different user than the one who created or approved the document. This may involve having another authorized user log in and perform the posting.

    2. Check User Roles and Authorizations: Review the roles and authorizations assigned to the users involved in the transaction. Ensure that the users have the necessary permissions to perform their respective actions.

    3. Review Configuration Settings: If you have administrative access, check the configuration settings related to the dual control principle in your SAP system. This may involve looking into the settings for the specific module (e.g., Financial Accounting, Controlling) where the error is occurring.

    4. Consult with Security/Compliance Team: If you are unsure about the dual control settings or how to proceed, consult with your organization's security or compliance team. They can provide guidance on the appropriate procedures and help ensure that the dual control principle is maintained.

    5. Documentation and Training: Ensure that all users are aware of the dual control principle and the importance of following it. Providing training and documentation can help prevent similar issues in the future.

    Related Information:

    • Dual Control Principle: This principle is often used in financial transactions, procurement processes, and other critical business operations to enhance security and accountability.
    • SAP Authorization Concepts: Understanding how authorizations work in SAP can help in troubleshooting issues related to user permissions and roles.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., FB01 for financial postings) and how they interact with dual control settings.

    If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult SAP documentation for further troubleshooting.

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