How To Fix /IBS/RB699 - Restricted account dialog; not all functions are available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IBS/RB -

  • Message number: 699

  • Message text: Restricted account dialog; not all functions are available

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /IBS/RB699 - Restricted account dialog; not all functions are available ?

    The SAP error message /IBS/RB699 Restricted account dialog; not all functions are available typically indicates that the user is trying to access a restricted account or a function that is not fully available due to certain limitations or restrictions set within the system. This can occur in various contexts, such as when dealing with financial accounts, inventory management, or other modules where access control is enforced.

    Causes:

    1. User Authorization: The user may not have the necessary authorizations to access all functions related to the account. This can be due to role assignments or restrictions set by the system administrator.
    2. Account Status: The account in question may be marked as restricted or inactive, which limits the functions that can be performed on it.
    3. Configuration Settings: Certain configuration settings in the SAP system may restrict access to specific functionalities for certain accounts.
    4. Transaction Type: The type of transaction being attempted may not be allowed for the restricted account.

    Solutions:

    1. Check User Authorizations: Verify the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to access the required functions. This can be done by checking the user profile in transaction SU01 or using transaction PFCG to review role assignments.

    2. Review Account Status: Check the status of the account in question. If it is marked as restricted or inactive, consult with the relevant department (e.g., finance or accounting) to determine if it can be reactivated or if the restrictions can be lifted.

    3. Consult Configuration Settings: If you have access, review the configuration settings related to account management in the SAP system. This may involve checking transaction codes related to account settings or consulting with a system administrator.

    4. Contact Support: If the issue persists and you are unable to resolve it, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and any specific transaction codes related to the module you are working with (e.g., FB03 for displaying documents in Finance).
    • SAP Notes: Check for any SAP Notes related to this error message. SAP Notes often provide solutions or workarounds for known issues.
    • Documentation: Review the SAP documentation for the specific module you are working with to understand the implications of restricted accounts and how to manage them effectively.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker