How To Fix /IBS/RB704 - Princ. of dual/mult. ctrl violated: RBD acct &1/RBD area &2 not processed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IBS/RB -

  • Message number: 704

  • Message text: Princ. of dual/mult. ctrl violated: RBD acct &1/RBD area &2 not processed

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /IBS/RB704 - Princ. of dual/mult. ctrl violated: RBD acct &1/RBD area &2 not processed ?

    The SAP error message /IBS/RB704 Princ. of dual/mult. ctrl violated: RBD acct &1/RBD area &2 not processed typically relates to issues with the dual control principle in the context of the SAP Integrated Business Solutions (IBS) module, particularly in relation to the management of RBD (Resource-Based Distribution) accounts and areas.

    Cause:

    1. Dual Control Principle Violation: This error indicates that the dual control principle has been violated. In SAP, dual control is a security feature that requires two individuals to approve a transaction or process to prevent fraud or errors. If the system detects that a required approval or processing step has not been completed by the second individual, it will trigger this error.

    2. Configuration Issues: There may be configuration issues in the RBD accounts or areas that are not set up correctly, leading to the violation of the dual control principle.

    3. Missing Authorizations: The user attempting to process the transaction may not have the necessary authorizations to perform actions on the specified RBD account or area.

    4. Incomplete Processing: The RBD account or area may not have been fully processed or may be in a state that does not allow further processing.

    Solution:

    1. Check Dual Control Settings: Review the dual control settings for the RBD accounts and areas involved. Ensure that the necessary approvals are in place and that both parties have completed their required actions.

    2. Review Configuration: Check the configuration of the RBD accounts and areas in the system. Ensure that they are set up correctly and that all necessary parameters are defined.

    3. User Authorizations: Verify that the user has the appropriate authorizations to process the RBD account and area. If not, work with your SAP security team to grant the necessary permissions.

    4. Process Completion: Ensure that all required processing steps for the RBD account and area have been completed. If there are pending actions, complete them before attempting to process again.

    5. Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional guidance and troubleshooting steps.

    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction logs.

    Related Information:

    • SAP Notes: Check for any SAP Notes related to this error message for specific patches or updates that may address the issue.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SU01 (User Maintenance), and SPRO (Customizing).
    • Documentation: Review the SAP Help Portal for documentation on dual control principles and RBD processing.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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