How To Fix IBRO618 - Open items on customer contract: Doc. no.: &1 Amount: &2 Due date: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 618

• Message text: Open items on customer contract: Doc. no.: &1 Amount: &2 Due date: &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO618 - Open items on customer contract: Doc. no.: &1 Amount: &2 Due date: &3 ?

  The SAP error message IBRO618 indicates that there are open items on a customer contract that need to be addressed. This message typically arises in the context of contract management and billing processes within SAP, particularly when dealing with customer contracts that have outstanding amounts or due dates.
  Cause:
  The error message IBRO618 is triggered when there are open items (such as invoices or payments) associated with a customer contract that have not been cleared or settled. The specific details provided in the message (document number, amount, and due date) point to the exact open item that is causing the issue.
  Solution:
  To resolve the IBRO618 error, you can follow these steps:
  
  
  Review Open Items: Use transaction codes like FBL5N (Customer Line Item Display) or FB03 (Display Document) to review the open items associated with the customer contract. Check the document number, amount, and due date mentioned in the error message.
  
  
  Clear Open Items: Depending on the nature of the open items, you may need to:
  
  Process payments for outstanding invoices.
  Clear any discrepancies or disputes related to the open items.
  Adjust or reverse incorrect postings if necessary.
  
  
  
  Check Contract Status: Ensure that the customer contract is in the correct status for processing. If the contract is not active or has been archived, it may lead to issues.
  
  
  Consult with Finance Team: If you are unsure about how to handle specific open items, consult with your finance or accounting team for guidance on how to proceed.
  
  
  Reprocess the Contract: After addressing the open items, you may need to reprocess the contract or the related transactions to ensure that the system recognizes the changes.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VA42: Change Sales Order
  VA03: Display Sales Order
  VF03: Display Billing Document
  FBL5N: Customer Line Item Display
  FB03: Display Document
  
  
  
  SAP Notes: Check for any SAP Notes related to IBRO618 for additional insights or patches that may address known issues.
  
  
  Documentation: Review SAP documentation or user manuals related to contract management and billing processes for best practices and troubleshooting tips.
  
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the IBRO618 error message in SAP.