How To Fix IBRO617 - Open items on comm. contract: Doc. no.: &1 Amount: &2 Due date: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 617

• Message text: Open items on comm. contract: Doc. no.: &1 Amount: &2 Due date: &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO617 - Open items on comm. contract: Doc. no.: &1 Amount: &2 Due date: &3 ?

  The SAP error message IBRO617 indicates that there are open items on a communication contract that need to be addressed. This message typically arises in the context of contract management and billing processes within SAP, particularly when dealing with contracts that have outstanding items that have not been settled or cleared.
  Cause:
  The error message IBRO617 is triggered when:
  
  There are open items (e.g., invoices, payments) associated with a communication contract that have not been cleared.
  The system is attempting to perform an operation (like closing a contract or processing a billing document) that requires all open items to be resolved first.
  The specific document number, amount, and due date are provided in the error message to help identify the open item that is causing the issue.
  
  Solution:
  To resolve the IBRO617 error, you can follow these steps:
  
  
  Identify Open Items: Use the document number provided in the error message to locate the specific open item in the system. You can do this by navigating to the relevant transaction (e.g., FBL1N for vendor line items, FBL3N for G/L accounts, etc.) and entering the document number.
  
  
  Review Open Items: Check the details of the open item, including the amount and due date. Determine why the item is still open. Common reasons include:
  
  The invoice has not been paid.
  There are discrepancies that need to be resolved.
  The item is pending approval or processing.
  
  
  
  Clear Open Items: Depending on the situation, you may need to:
  
  Process payments for outstanding invoices.
  Resolve discrepancies by communicating with relevant stakeholders (e.g., vendors, internal departments).
  Adjust or reverse incorrect entries if necessary.
  
  
  
  Re-attempt the Operation: Once the open items have been addressed and cleared, re-attempt the operation that triggered the error message.
  
  
  Consult Documentation: If you are unsure about how to handle specific open items, refer to your organization's SAP documentation or consult with your SAP support team for guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  FB03: Display Document
  FB05: Post with Clearing
  
  
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the IBRO617 error.
  User Roles: Ensure that you have the necessary permissions to view and manage open items in the system.
  
  By following these steps, you should be able to resolve the IBRO617 error and proceed with your SAP operations.