How To Fix IBRO234 - &1 &2 does not match the broker assigned in the master data

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 234

• Message text: &1 &2 does not match the broker assigned in the master data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO234 - &1 &2 does not match the broker assigned in the master data ?

  The SAP error message IBRO234 indicates that there is a mismatch between the broker assigned in the master data and the broker being referenced in a specific transaction or document. This error typically occurs in the context of insurance or financial services modules where brokers are involved in the processing of transactions.
  Cause:
  
  Master Data Mismatch: The broker assigned in the master data (e.g., customer or vendor master records) does not match the broker specified in the transaction.
  Incorrect Transaction Data: The transaction or document being processed may have been incorrectly assigned to a different broker than what is defined in the master data.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in broker assignments.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business processes or requirements.
  
  Solution:
  
  Verify Master Data: Check the master data for the relevant customer or vendor to ensure that the correct broker is assigned. You can do this by navigating to the master data records and reviewing the broker information.
  Check Transaction Data: Review the transaction or document that is causing the error. Ensure that the broker assigned in the transaction matches the broker in the master data.
  Update Broker Assignment: If the broker in the transaction is correct, update the master data to reflect the correct broker. Conversely, if the master data is correct, update the transaction to use the correct broker.
  Data Consistency Checks: Run consistency checks or reports to identify any other discrepancies in broker assignments across transactions and master data.
  Consult Documentation: Review any relevant SAP documentation or configuration guides to ensure that the system is set up correctly for your business processes.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or VD03 (Display Customer) to check and update master data.
  Custom Reports: If this is a recurring issue, consider developing custom reports to identify and rectify mismatches proactively.
  User Training: Ensure that users involved in data entry are trained on the importance of maintaining accurate broker assignments to prevent future occurrences of this error.
  
  By following these steps, you should be able to resolve the IBRO234 error and ensure that broker assignments are consistent across your SAP system.