How To Fix IBO_WF_INBOX037 - No authorization to retrieve alert &1

SAP Error Message - Details

• Message type: E = Error

• Message class: IBO_WF_INBOX - message class of inbox facade

• Message number: 037

• Message text: No authorization to retrieve alert &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBO_WF_INBOX037 - No authorization to retrieve alert &1 ?

  The SAP error message IBO_WF_INBOX037 indicates that a user does not have the necessary authorization to retrieve a specific alert in the workflow inbox. This can occur in various scenarios, particularly when dealing with workflow management and alerts in SAP systems.
  Cause:
  The primary cause of this error is a lack of appropriate authorizations assigned to the user. The user may not have the necessary roles or permissions to access the specific alert or workflow item. This can happen due to:
  
  Missing Authorization Objects: The user may not have the required authorization objects assigned to their user profile.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for accessing workflow alerts.
  Alert Configuration: The alert itself may be configured in a way that restricts access based on certain criteria.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization checks failed. This will provide insight into what specific authorizations are missing.
  
  
  
  Review Role Assignments:
  
  Go to transaction code PFCG to review the roles assigned to the user. Ensure that the roles include the necessary authorizations for workflow and alerts.
  
  
  
  Modify Roles:
  
  If the required authorizations are missing, you may need to modify the existing roles or create a new role that includes the necessary authorization objects. Common authorization objects related to workflows include:
  
  S_WFAR_OBJ: Workflow Authorization
  S_WFAR_ACT: Workflow Activity Authorization
  S_WFAR_TSK: Workflow Task Authorization
  
  
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to ensure that the user is granted the appropriate access.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to test if the issue is resolved. They should be able to access the alert without encountering the error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  Documentation: Review SAP documentation on workflow management and authorization concepts to better understand how to manage user access effectively.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Items by Frequency
  SWI2_DURA: Work Items by Duration
  
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message IBO_WF_INBOX037.