How To Fix IBO_WF_INBOX039 - Alert &1 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: IBO_WF_INBOX - message class of inbox facade

• Message number: 039

• Message text: Alert &1 is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBO_WF_INBOX039 - Alert &1 is locked ?

  The SAP error message IBO_WF_INBOX039 indicates that a specific alert (denoted by &1) is locked. This typically occurs in the context of SAP Business Workflow or SAP Business Process Management, where alerts are generated for workflow items that require attention.
  
  Cause:
  The error message can be triggered by several factors, including:
  
  Concurrency Issues: Multiple users or processes may be trying to access or modify the same alert simultaneously, leading to a lock.
  Incomplete Workflow Processing: If a workflow item is not completed or is in a pending state, it may remain locked.
  Database Locking: Database locks can occur if a transaction is not properly committed or if there are long-running transactions that hold locks on the alert.
  User Permissions: The user may not have the necessary permissions to access or modify the alert, leading to a perceived lock.
  
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to check for lock