How To Fix IBO_WF_INBOX034 - Long text for alert &1 cannot be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: IBO_WF_INBOX - message class of inbox facade

• Message number: 034

• Message text: Long text for alert &1 cannot be retrieved

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBO_WF_INBOX034 - Long text for alert &1 cannot be retrieved ?

  The SAP error message IBO_WF_INBOX034 indicates that the system is unable to retrieve the long text for a specific alert. This can occur in various scenarios, particularly when dealing with workflow notifications or alerts in the SAP Business Workflow.
  Cause:
  
  Missing Text Elements: The long text for the alert may not be defined in the system. This can happen if the text elements were not created or were deleted.
  Transport Issues: If the alert text was transported from one system to another (e.g., from development to production), there may have been issues during the transport process that resulted in missing texts.
  Authorization Issues: The user may not have the necessary authorizations to access the text elements.
  Language Settings: The long text may not be available in the user's language settings, leading to a fallback failure.
  
  Solution:
  
  Check Text Elements: Verify if the long text for the alert exists in the system. You can do this by navigating to the relevant transaction (e.g., SE61 for text elements) and checking if the text is defined.
  Create or Restore Text: If the text is missing, you may need to create it or restore it from a backup or transport request.
  Transport Check: If the issue arose after a transport, check the transport logs for any errors and ensure that all necessary objects were transported correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to view the text. You can check this in transaction SU53 or by consulting with your security team.
  Language Settings: Check the user's language settings in their user profile. If the long text is not available in the user's language, consider providing it in a supported language or adding translations.
  
  Related Information:
  
  Transaction Codes: 
  
  SE61: For managing text elements.
  SU53: To analyze authorization issues.
  SWI1: To monitor workflow instances and alerts.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation on Business Workflow and alert management for more context on how alerts and notifications are handled.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.