How To Fix HRTMC_RM037 - The perf. scale for talent &1 is not compatible with calibration grid

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_RM - Message Class for Talent Review Meeting

• Message number: 037

• Message text: The perf. scale for talent &1 is not compatible with calibration grid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_RM037 - The perf. scale for talent &1 is not compatible with calibration grid ?

  The SAP error message HRTMC_RM037 indicates that there is a compatibility issue between the performance scale assigned to a talent and the calibration grid being used. This typically occurs in the context of performance management and talent management processes within SAP SuccessFactors or SAP HCM.
  Cause:
  
  Mismatch in Performance Scale: The performance scale assigned to the employee or talent does not match the expected values or structure of the calibration grid. This could be due to differences in the number of rating levels, the scale type (e.g., numeric vs. descriptive), or the specific criteria defined in the calibration grid.
  Configuration Issues: There may be configuration issues in the system where the performance scale or calibration grid has not been set up correctly or consistently.
  Data Entry Errors: Incorrect data entry when assigning performance ratings or when setting up the calibration grid can lead to this error.
  
  Solution:
  
  
  Check Performance Scale Configuration:
  
  Go to the configuration settings for the performance scale and ensure that it matches the calibration grid's structure. Verify that the number of levels and the rating criteria are aligned.
  
  
  
  Review Calibration Grid Settings:
  
  Check the calibration grid settings to ensure that it is configured correctly and that it is compatible with the performance scales being used. Make sure that the grid is set up to accept the performance ratings assigned to the talent.
  
  
  
  Reassign Performance Ratings:
  
  If the performance scale has been changed or updated, you may need to reassign performance ratings to the affected talents to ensure compatibility with the calibration grid.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring performance scales and calibration grids. This can provide insights into best practices and common pitfalls.
  
  
  
  Testing:
  
  After making changes, conduct tests to ensure that the error does not reoccur. This may involve simulating the calibration process with the updated settings.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may have additional tools or insights to help resolve the issue.
  
  
  
  Related Information:
  
  SAP SuccessFactors: If you are using SAP SuccessFactors, ensure that you are familiar with the Talent Management module and its configuration settings.
  Performance Management: Understanding the principles of performance management and how calibration grids function within that context can help in troubleshooting similar issues.
  User Roles and Permissions: Ensure that the user roles and permissions are correctly set up, as this can sometimes affect the ability to view or modify performance scales and calibration grids.
  
  By following these steps, you should be able to identify and resolve the compatibility issue causing the HRTMC_RM037 error message.