How To Fix HRTMC_BASIS021 - The file format is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_BASIS - Message Class for Talent Management Core (HCM_TMC)

• Message number: 021

• Message text: The file format is not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_BASIS021 - The file format is not permitted ?

  The SAP error message HRTMC_BASIS021 with the description "The file format is not permitted" typically occurs when you are trying to upload a file in a format that is not supported by the SAP system for the specific transaction or process you are working with. This error is common in scenarios involving file uploads, such as importing data for talent management, recruitment, or other HR-related functions.
  Causes:
  
  Unsupported File Format: The file you are trying to upload may not be in a format that SAP accepts. Commonly accepted formats include CSV, XLSX, or TXT, but this can vary based on the specific SAP module or configuration.
  File Extension Issues: The file may have the correct content but an incorrect file extension, or it may be saved in a format that is not recognized by SAP.
  Configuration Settings: The system may have specific configuration settings that restrict certain file formats for security or data integrity reasons.
  Corrupted File: The file may be corrupted or improperly formatted, leading to the error.
  
  Solutions:
  
  Check File Format: Ensure that the file you are trying to upload is in a supported format. Refer to the documentation or help files for the specific SAP module you are using to confirm the acceptable formats.
  Rename File Extension: If the file is in the correct format but has an incorrect extension, try renaming the file to match the expected extension (e.g., .csv for a CSV file).
  Recreate the File: If the file might be corrupted, try recreating it from the original data source and ensure it is saved in the correct format.
  Review Configuration: If you have access, check the configuration settings in SAP to see if there are any restrictions on file formats. This may require assistance from your SAP Basis or security team.
  Consult Documentation: Look for any specific guidelines or documentation related to the transaction or process you are using to see if there are additional requirements for file uploads.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they found effective.
  Testing: If possible, test with a different file that is known to work to isolate whether the issue is with the specific file or a broader system issue.
  
  If the problem persists after trying these solutions, it may be necessary to contact your SAP support team for further assistance.